Experience and Skills
The Junior IT Support Specialist is primarily responsible for finding solutions, workarounds and/or fixes in order to maintain and improve the functionality of the systems as part of the 1st line of support.
In addition to the duties and responsibilities outlined above, the jobholder will be required to perform other duties as assigned by the Team Manager from time to time e.g. internal projects and initiatives. The jobholder will interact with customers, global IT staff members, project managers, auditors and vendors on a daily, weekly or monthly basis depending on needs.